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Purchasing Terms


All original Ariel Door Gear products can be installed in compliance with E.U. regulations in force.
Particularly, all the equipments in their standard composition correspond to E.U. regulations: EN 12453, EN 12445 and to the following E.U. directives: EMC Directive (89/336/EEC), Low Voltage Directive (93/68/EEC), Machine Directive (98/37/EU).
Radio systems confirm to R&TTE 99/05/EEC directive and are CE 06780 patented.
This agreement shall be in accordance with Irish Law and supersedes any previous Agreement between the buyer and the seller.
The placing of an order shall deem implicit acceptance of the following terms and conditions.
Only our terms shall apply and shall not be deemed as forming part of any other contract.
No terms, conditions or reservations stipulated by the buyer and no course of dealing shall annul, vary or add to any of these conditions unless expressly consented to by Ariel Door Gears in writing.
These terms and conditions are in addition to any statutory rights applicable under Irish law.


Prices are believed to be correct at time of going to press / website but may vary without notice.
Goods will be invoiced at the price ruling at the date of dispatch and we reserve the right to amend any errors or omissions.
Value Added Tax, where applicable, will be added at the time of invoicing.


Goods paid for by credit card will only be delivered to the address to which the credit card is registered - there are NO exceptions.
If goods are paid for by cheque, then the goods will remain the property of Ariel Door Gears until the cheque has cleared into our account.
If you wish to apply for credit facilities, request an application form; however, note that credit facilities will not be granted in any case until there have been a minimum of three separate & successful cash/cheque/credit card transactions.
There will be a charge of €25 on each occasion for any cheque rendered in payment against an account where the cheque has to be represented or is initially refused.
Whilst any payment remains overdue we will refuse any further goods or services until the account has been brought up to date.
Any purchaser who is continually late in paying will have their credit facilities withdrawn.
Interest will be charged on overdue accounts at 2.5% per calendar month or part thereof from the date of the invoice or supply whichever is earlier.
Should it become necessary to take legal action to recover monies owed all costs incurred (including time, company search and debt collection agency fees) will be added and recovered.


If no specific instructions are included in the customer's order, consignments will be dispatched by our normal route and mode of transport to the usual destination or the destination indicated on the customer's order.
Ariel Door Gears accepts no responsibility for errors where written confirmation has not been received.
Every effort is made to meet quoted delivery times, but it is impossible to guarantee them.
Ariel Door Gears shall not be liable in any way for failure to deliver on time whatever the reason.
NOTE: our deliveries are normally made by TNT/Interlink/Countrywide and a signature is always required due to the high value of our goods.
The buyer must examine the goods on receipt of delivery before signing any consignment note and failure to do so by the buyer having given a clear unqualified signature for them will disentitle the buyer from any claim for damage to goods in transit.
All deliveries will be considered as received in good condition unless you specifically sign as 'damaged', etc. 'Unchecked' will not be accepted as a valid status.
If there is nobody available to receive your delivery at your stated delivery address, the courier company will usually leave a card for you to organize collection from your local depot.
If you require re-delivery, then each re-delivery must be paid for in advance; the cost of each re-delivery will be at 50% of the normal delivery charge to you.
Strict enforcement of this delivery policy helps keep our delivery charges to a minimum for the majority of our customers.
All goods are packed to ensure safe carriage, and the company cannot accept responsibility for loss or damage in transit.
Complaints of loss or damage must be notified to the carriers and Ariel Door Gears within three working days of the date of delivery; a claim must similarly be made within seven days of the date of delivery.

Acceptance of Goods

We reserve the right to require the customers to take delivery of goods ordered at the agreed times, or, where goods cannot be accepted at these times, to render invoices for instruments completed, payments to be effected within our stated credit terms.


Goods should not be returned for repair without first obtaining a Returns Authorisation Number (RAN) failure to obtain a RAN will result in the returned goods being turned away from our goods in and returned to the invoice address as undeliverable.
In addition, goods returned for repair must be accompanied by a note indicating the nature of the suspected defect, showing clearly the returnee's full name and address and giving proof of purchase from Ariel Door Gears.
All goods returned to us for repair will be inspected and repaired/replaced as necessary.
In ARIEL DOOR GEARS warranty, repairs will not carry any charges excluding carriage, provided the products were found to be faulty due to component failure - obvious misuse or abuse of the products and failure through wear and tear will invalidate any warranty, and charges will be applied the same as out of warranty repairs.
In manufacturers’ warranty, the products may be Out of ARIEL DOOR GEARS warranty, in which case Ariel Door Gears Will act on the Buyers behalf and return the products to the manufacturer.
The buyer will be subject to the charges incurred in such a case including carriage to and from the manufacturer.
Out of ARIEL DOOR GEARS warranty repairs will be subject to charges which cover the labour, replacement components and carriage.
Where we deem a repair to be uneconomical, we will contact you for a decision on our course of action.

Advance Replacement

Replacement items for goods not manufactured by Ariel Door Gears will only be arranged after prior agreement with manufacturer.
The 12 month warranty on all goods supplied by Ariel Door Gears is on a return for repair basis and not to send out advance replacements.
At our discretion and only to credit account holders Ariel Door Gears may agree to send out advance replacements though this service is not to be expected.
Ariel Door Gears shall not be liable in any way for failure of any product supplied.
In particular Ariel Door Gears shall not be liable for labour costs involved in replacing faulty items or fault finding.

Returns & Cancellations

Any product that needs to be returned to Ariel Door Gears will only be accepted when accompanied by our Returns Authorization document - this document is included with your goods or can be delivered via fax or email to you from our office.
The document must be filled in with as much information as possible, to enable us to administer the product(s) when they are received at our goods-in department.
Any goods received without the documentation will not be processed.
Goods returned for credit will only be accepted if they are in their original boxes, undamaged and complete with instructions etcetera.
Ariel Door Gears will accept the goods back under the following conditions:
• We receive a written / printable notice of your return (we will then issue a RAN)
• The goods are returned within 21 days of your receipt of the goods
• The goods have not been installed
• The goods are returned as complete items
• All packaging, fixing kits and instructions are as new
A minimum re-stocking/handling charge of 20% will be made for all goods returned for credit and all will be subject to our discretion.
If any of the above conditions do not apply, then Ariel Door Gears reserve the right to refuse the goods back.
Consumers have a statutory right to return an item without giving a reason; if you need to do this, then your cancellation notice must be received by us in a written / printable form within seven days of you receiving the goods and we will refund your money within 30 days of receipt of cancellation providing you have returned the goods to us undamaged.
You will have to pay for the cost of returning the goods.

Suitability of Product

We accept no responsibility that goods stipulated by you are sufficient for any particular purpose.
Verbal instructions are accepted on the basis that Ariel Door Gears will not be held responsible for mistakes arising thereof.


The 12 month warranty on all goods supplied by Ariel Door Gears is on a return for repair basis.
Any longer warranty issued by the manufacturers will require these to be returned to the manufacturers head office address, in or outside the Ireland.
Ariel Door Gears shall not be liable in any way for failure of any product supplied.
In particular Ariel Door Gears shall not be liable for labour costs involved in replacing faulty items or fault finding.


In accordance with Ariel Door Gears' policy of progressive improvement, we reserve the right to alter the specification and/or price of any article without prior notice without incurring any liability.
All information and data given in company literature is subject to variation and is for general information only.
All goods or services referred to on outstanding invoices due to Ariel Door Gears by the Buyer shall remain the absolute property of Ariel Door Gears until payment of all invoiced amounts have been received and cleared.
In the event of default by the buyer responsibility for payment in full of all goods and services ordered by the Buyer together with costs and interest is that of the Buyers Directors either individually or collectively.
It is a condition of trading that such Directors will indemnify Ariel Door Gears for all costs and losses due howsoever caused.

Privacy Policy

Personal Information
When you register with Ariel Door Gears Ltd we require an email address and contact information. This is required for communications regarding your order or other requests, weekly specials and other information which you have requested from us.
All personal information is protected by local and national data protection and privacy laws. By disclosing your personal information and using Ariel Door Gears Ltd Web Systems, you consent to the collection, storage, disclosure, processing, use and transfer of your personal information where necessary and if required by Ariel Door Gears Ltd, our data processors, our payment processors, financial institutions or fraud-risk management authorities.
We will also use the information you provide for the following purposes:
1. To send updates regarding the status of your orders
2. To send you newsletters and details of offers and promotions which you have requested
3. To improve the content, design and layout of our website and to facilitate knowledge management
4. To understand the interests and buying behaviour of our registered users
5. To contact you in case of difficulty arising from delivery (i.e. remote areas in the country)
We will not disclose your Personal Data to third parties unless you have consented to this disclosure or unless the third party is required to fulfil your order (in such circumstances, the third party is bound by similar data protection requirements. We will disclose your Personal Data if we believe in good faith that we are required to disclose it in order to comply with any applicable law, a summons, a search warrant, a court or regulatory order, or other statutory requirement. )
Please note that you may change your communications preferences at any time via the 'my account' section of our website.


Please note that some areas of the website require registration before you may access them. These pages will prompt you to register before proceeding.


Ariel Door Gears Ltd uses Secured Servers to process your payments and firewalled servers and other security measures to ensure the safety of your personal information.
Our website creates cookies on your machine containing session and state information. The information within this cookie does not include any financial information. Our website requires cookies to be enabled in the web browser and in any third party security programs to allow tasks such as registering, logging in, buying items or accessing accounts. Please be aware that should cookies be disabled or blocked by third party software, many of the features of the website will be impaired or unavailable.
Your password stored in our database is encryted with a one-way hash and cannot be decrypted to ensure highest levels of security.

Deletion of your Personal Data

We are unable to delete your Ariel Door Gears Ltd account information containing your personal information for a period of 7 years from the date of your last interaction with us (this could be a sales transaction, a return, or some other interaction with Ariel Door Gears Ltd via our Customer Services team or our online tools). This is because we may need to access historical information for business reporting and accounting purposes. Please note however, that at any point in time you may opt in or out of marketing communications via the 'your account' section of this website.
Ariel Door Gears Ltd reserves the right to alter or amend its data protection and privacy statement from time to time in its sole discretion.


If you have any questions about this privacy policy, or the use of your personal information, or if you wish to request us to stop using your information in any way, please write to:

Data Protection Officer
Ariel Door Gears Ltd
Unit 1A Dunboyne Ind. Est.
Co Meath

Contacting Customers

In keeping with our policies as an electronic retailer, Ariel Door Gears Ltd use email as a primary form of communication. It is very important to insure your registered email address is up to date. You can change the email address at any time.

Site Terms and Conditions

Ariel Door Gears Ltd Website Terms of Use

30th November 2012

Please read this Agreement carefully.

It contains important clauses (which, in particular, limit our liability to you) which you should read before using this Website which, as outlined below, indicates your acceptance of this Agreement (and the documents referred to in it).

1. The Agreement

1.1 This page (together with the documents referred to on it) (together, called the “Agreement”) tells you the terms and conditions on which you make use of these websites (called the “Website”), whether as a guest or registered user.
1.2 This Agreement was last amended on 30/11/2012.
1.3 Please read the Agreement (including any documents referred to in it) carefully before starting to use this Website. By using this Website, you indicate that you (including any person, organisation or entity on whose behalf you are acting) accept this Agreement (including any documents referred to in it) and that you agree to be bound by it.
1.4 If you do not agree to this Agreement, you must refrain from using this Website.
1.5 Ariel Door Gears recommends that you print or save a copy of the Agreement (including any documents referred to in it) for future reference.
1.6 The Agreement (including any documents referred to in it) may be revised from time to time by Ariel Door Gears. Therefore, the Agreement (including any documents referred to in it) should be read carefully each time that you intend to use this Website.
1.7 In this Agreement, “you” and “your” means both you and/or the person, organisation or entity on whose behalf you are acting.
1.8 None of the provision of this Agreement will be interpreted so as to deprive you of any rights you have as a consumer under applicable mandatory law.

2. Information about us

2.1 This Website is operated by Ariel Door Gears Limited (called “Ariel Door Gears” or "ADG" which expression includes its successors and assigns).
2.2 Ariel Door Gears is a company with limited liability registered under the laws of Ireland with registered number 182623 and registered office at 96 Malahide Road, Clontarf, Dublin 3. This main trading address for Ariel Door Gears is Unit 1A Dunboyne Ind. Est., Dunboyne, Co Meath, Ireland. Ariel Door Gears' VAT number is 6582623P. Ariel Door Gears can be contacted at: or 00353 1 8333168
2.3 Any complaints can be addressed to Ariel Door Gears at the above address or contact details.

3. Serviced Countries

3.1 This Website is intended for use only by persons legally resident in Ireland.

4. Accessing the Website

4.1 Access to this Website is permitted on a temporary basis, and Ariel Door Gears reserves the right to withdraw or amend the service we provide on this Website without notice (see below). Ariel Door Gears is not liable if for any reason the Website is unavailable at any time or for any period.
4.2 From time to time, Ariel Door Gears may restrict access to some parts of this Website, or the entire Website, to users who have registered with Ariel Door Gears.
4.3 If you choose, or you are provided with, a user identification code, password or any other piece of information as part of Ariel Door Gears' security procedures, you must treat such information as confidential, and you must not disclose it to any third party. Ariel Door Gears has the right to disable any user identification code or password, whether chosen by you or allocated by Ariel Door Gears, at any time, if in Ariel Door Gears' opinion you have failed to comply with any of the provisions of this Agreement.
4.4 When using this Website, you must comply with the provisions of Ariel Door Gears' acceptable use policy.
4.5 You are responsible for making all arrangements necessary for you to have access to this Website. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of this Agreement, and that they comply with it.

5. Intellectual Property Rights

5.1 Ariel Door Gears is the owner or the licensee of all intellectual property rights in this Website, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
5.2 You may print off one copy, and may download extracts, of any page(s) from this Website for your personal reference and you may draw the attention of others within your organisation to material posted on this Website.
5.3 You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
5.4 Ariel Door Gears' status (and that of any identified contributors) as the authors of material on this Website must always be acknowledged.
5.5 You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from Ariel Door Gears or its licensors.
5.6 If you print off, copy or download any part of this Website in breach of these terms of use, your right to use this Website will cease immediately and you must, at Ariel Door Gears' option, return or destroy any copies of the materials you have made.

6. Registration

6.1 You are not required to register if you simply want to browse through the content on this Website.
6.2 However, registration is required to purchase goods or products through the Website. Registration is at the sole discretion of Ariel Door Gears. Only entities or persons legally resident in Ireland may register.
6.3 You will be asked to provide information such as your name, address, consumer / business status, telephone number, company name, position in company, department in company and email address in order to register. All information supplied must be complete and accurate and up-to-date. In addition, you must choose a password. Ariel Door Gears may restrict the password you can choose.
6.4 If Ariel Door Gears accepts your application for registration, you will be provided with an individual account.
6.5 Ariel Door Gears may at any time, without notice or reason, suspend or terminate your access to this Website, any service forming part of this Website or your account with Ariel Door Gears. Ariel Door Gears is not liable to you or any third party for any suspension or termination in this way.

7. Invitation to Make An Offer Only

7.1 The content of this Website does not constitute, and should note be construed as, the terms of a contractual offer. Rather, it is an invitation to you to make an offer to Ariel Door Gears to purchase the relevant good.

8. Reliance on Information Posted

8.1 While Ariel Door Gears endeavours to give reasonable reviews and information, commentary, reviews and other materials and information posted on this Website are not intended to amount to advice on which reliance should be placed. Ariel Door Gears therefore disclaims all liability and responsibility arising from any reliance placed on such materials by any visitor to this Website, or by anyone who may be informed of any of its contents.

9. This Website Changes Regularly

9.1 Ariel Door Gears aims to update this Website regularly, and may change the content at any time. If the need arises, Ariel Door Gears may suspend access to this Website, or close it indefinitely. Any of the material on this Website may be out of date at any given time, and Ariel Door Gears is under no obligation to update such material.

10. Ariel Door Gears' Liability

10.1 The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. To the fullest extent permitted by applicable law, Ariel Door Gears, other members of its group of companies and third parties connected to Ariel Door Gears hereby expressly exclude:
(a) all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity;
(b) any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with this Website or in connection with the use, inability to use, or results of the use of this Website, any websites linked to it and any materials posted on it, including, without limitation any liability for:
(i) loss of income or revenue;
(ii) loss of business;
(iii) loss of profits or contracts;
(iv) loss of anticipated savings;
(v) loss of, or loss of use of, data, equipment or infrastructure;
(vi) loss of goodwill or reputation;
(vii) wasted management or office time; and
for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable or even if Ariel Door Gears was advised in advance of the possibility of such loss or damage.
10.2 This does not affect Ariel Door Gears' liability for death or personal injury arising from Ariel Door Gears' negligence, nor Ariel Door Gears' liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

11. Information About You and Your Visit to this Website

11.1 Ariel Door Gears processes information about you in accordance with Ariel Door Gears' privacy policy. By using this Website, you consent to such processing and you warrant that all data provided by you is accurate, complete and not misleading.

12. Transaction Concluded Through this Website

12.1 Contracts for the supply of goods, products or services formed through this Website or as a result of visits made by you are governed by our terms and conditions of supply.

13. Uploading Material To Our Site

13.1 Whenever you make use of a feature that allows you to upload material to this Website, or to make contact with other users of this Website, you must comply with the content standards set out in our acceptable use policy. You warrant that any such contribution does comply with those standards, and you indemnify Ariel Door Gears for any breach of that warranty.
13.2 Any material you upload to this Website will be considered non-confidential and non-proprietary, and Ariel Door Gears has the right to use, copy, distribute and disclose to third parties any such material for any purpose. Ariel Door Gears also has the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to this Website constitutes a violation of their intellectual property rights, or of their right to privacy.
13.3 Ariel Door Gears is not responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other user of this Website.
13.4 Ariel Door Gears has the right to remove any material or posting you make on this Website if, in Ariel Door Gears' opinion, such material does not comply with the content standards set out in our acceptable use policy.

14. Viruses, Hacking And Other Offences

14.1 You must not misuse this Website site by knowingly or recklessly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful or by harvesting or unlawfully collecting information available on this Website. You must not attempt to gain unauthorised access to this Website, the server on which it is stored or any server, computer or database connected to this Website. You must not attack this Website via a denial-of-service attack or a distributed denial-of service attack.
14.2 By breaching this provision, you may commit a criminal offence under the Criminal Justice (Theft and Fraud Offences) Act 2001 and/or the Criminal Damage Act 1991. Ariel Door Gears will report any such breach to the relevant law enforcement authorities and will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use this Website will cease immediately.
14.3 Ariel Door Gears is not liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.

15. Linking To this Website

15.1 You may link to our home page, provided you do so in a way that is fair and legal and does not damage Ariel Door Gears' reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on Ariel Door Gears' part where none exists.
15.2 You must not establish a link from any website that is not owned by you.
15.3 Ariel Door Gears reserves the right to withdraw linking permission without notice. The website from which you are linking must comply in all respects with the content standards set out in our acceptable use policy.
15.4 If you wish to make any use of material on this Website other than that set out above, please address your request to

16. Links From this Website

16.1 Where this Website contains links to other sites and resources provided by third parties, these links are provided for your information only. Ariel Door Gears has no control over the contents of those sites or resources, and accepts no responsibility for them or for any loss or damage that may arise from your use of them.

17. Entire Agreement

17.1 This Agreement represents the entire understanding between you and Ariel Door Gears concerning the use of this Website and all prior promises, representations, agreements and understanding are hereby revoked. You confirm by using this Website in accordance with this Agreement that you have not relied on any representations or warranties that are not set out in this Agreement.

18. Assignment

18.1 You agree that we may transfer, assign, sub-licence or sub-contract in any manner whatever any of our rights and obligations, in whole or in part, to a subsidiary or affiliate company, successor or any purchaser of all or any part of Ariel Door Gears' assets.

19. Jurisdiction and Applicable Law

19.1 Ireland is the place of performance in respect of this Website. Ariel Door Gears does not represent that materials or goods displayed on this Website are appropriate or available for use outside of Ireland.
19.2 The Irish courts have exclusive jurisdiction over any claim arising from, or related to, a visit to this Website or any matter or dispute arising out of, or in connection with, a visit to this Website (although Ariel Door Gears retains the right to bring proceedings against you for breach of this Agreement in your country of residence or any other relevant country).
19.3 This Agreement and any dispute, claim or matter arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) is governed by and construed in accordance with Irish law.

20. Variations

20.1 Ariel Door Gears may revise this Agreement at any time by amending this page. You are expected to check this page from time to time to take notice of any changes Ariel Door Gears makes, as they are binding on you. Some of the provisions contained in this Agreement may also be superseded by provisions or notices published elsewhere on this Website.

21. Your Concerns

21.1 If you have any concerns about material which appears on this Website, please contact

Thank you for visiting our Website.